VivobarefootShoe manufacturer / retailer

Introduced and embedded the customer journey concept, that made it clear to the whole sales and marketing team what their roles, responsibilities and goals were. We also helped the team to identify improvement opportunities by analysing data and processes.

How was this achieved?

Processes

Worked on a project to bring best e-retail best practices, world-class structure and reporting. Mapped out the customer journey, re-aligned marketing department and individual roles, allocated new KPIs. Introduced a continuous improvement culture within digital marketing teams.

“THANK YOU! You’ve had a tremendous impact on Vivobarefoot and we would very much like your continued input.”

Galahad Clark – Founder / CEO

How can we help you?

Contact Quayside Digital to find out how we can grow your business online.

Dean really took the time to understand how our business ticks, and his recommendations and actions plans reflected his thorough approach. I’d happily recommend Dean.

Lee Harries
Head of Ecommerce, Roof Maker

Dean (Quayside Digital) is an exceptional Digital Marketer who I would have no hesitation in recommending to any company looking for best in class internet sales and market leading growth.

Stefan Barden
CEO (2013-17), Wiggle